Info
Terms & Privacy
Everything you need to know about buying an original painting or booking an Art Social.
Purchasing & shipping
How is my payment handled?
Payments are taken securely at checkout in British pounds (GBP). Your card details are handled by the payment provider. I never see or store them.
Is postage included?
UK postage and packing (P&P) is a flat £8 per order, however many paintings you buy. It's added at checkout.
I've placed my order. When will my painting arrive?
I aim to pack and send every painting within 5 working days. UK orders are sent by a tracked service and usually arrive within 2–3 working days of being sent.
If you need your painting by a particular date, please get in touch first.
Can I collect my painting?
Yes, collection can usually be arranged. Just get in touch before you order.
Do you ship outside the UK?
Not at the moment. Paintings are posted within the UK only.
Will the colours look the same as on screen?
I photograph every painting as accurately as I can, but screens differ, so colours and textures may look slightly different in real life.
Who owns the copyright?
Copyright in every painting and image stays with Susie Knight. Buying an original painting doesn't include the right to reproduce it.
What if I change my mind?
Please see my returns policy.
Art Socials
Booking your place
Your place is confirmed once payment is complete. Places are limited.
If you can't make it
Please let me know as soon as possible. If you cancel 14 days or more before the event, I'll give you a full refund.
If you cancel less than 14 days before, I can't offer a refund, but you can move your place to another date or give it to a friend. If I can fill your place from a waiting list, you'll get a full refund.
If I have to cancel
If I need to cancel an Art Social, I'll tell you as early as I can and offer you another date or a full refund.
Privacy
Your order details
The name, address and contact details you give at checkout are used only to process and deliver your order or booking.
The mailing list
If you join the mailing list, I only keep your email address and use it to send news of new paintings, exhibitions and events. I'll never sell or share it. To be removed at any time, just get in touch.
